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Privacy Policy

Your privacy matters to us. Learn how kalvirexxagency protects and manages your personal information with transparency and care.

Information We Collect
Personal Information

When you use kalvirexxagency's budgeting platform, we collect information that helps us provide personalized financial guidance. This includes your name, email address, phone number, and postal address when you create an account or contact us. We also collect financial information you choose to share, such as income ranges, expense categories, and budgeting goals to customize your learning experience.

Account registration details including name, email, and contact information
Financial preferences and budgeting goals you set within our platform
Payment information for premium services (processed securely through third-party processors)
Communication records when you contact our support team
Survey responses and feedback you provide about our services
Automatically Collected Information

Our platform automatically collects certain technical information to improve your experience and ensure security. This includes your IP address, browser type, device information, and how you interact with our website. We use cookies and similar technologies to remember your preferences and analyze usage patterns.

Data Type Purpose Retention Period
Login Activity Security monitoring and account protection 90 days
Usage Analytics Platform improvement and feature development 24 months
Device Information Compatibility and technical support 12 months
Cookie Data Personalization and user preferences Up to 2 years
How We Use Your Information

kalvirexxagency uses your information primarily to deliver educational content about budgeting and financial management skills. We analyze your learning preferences to recommend relevant courses, webinars, and resources that match your financial goals. Your data helps us understand which educational approaches work best for different learning styles.

Educational Focus: We never use your financial information to make investment recommendations or provide specific financial advice. Our platform focuses exclusively on educational content designed to improve your budgeting skills and financial literacy.

Customize your learning dashboard with relevant budgeting tools and resources
Send educational newsletters and course recommendations based on your interests
Provide technical support and respond to your questions about our services
Improve our platform through usage analysis and feedback integration
Ensure account security and prevent unauthorized access
Comply with legal requirements and protect against fraud
Information Sharing and Disclosure

kalvirexxagency operates with a strict policy of not selling your personal information to third parties. We only share information in specific circumstances that directly support your use of our platform or when required by law. Any sharing is done with appropriate safeguards to protect your privacy.

Service Providers

We work with trusted service providers who help us deliver our educational platform. These include email service providers for course notifications, payment processors for premium features, and cloud hosting services for secure data storage. All service providers are contractually required to protect your information and use it only for specified purposes.

Legal Requirements

In rare circumstances, we may disclose your information when required by law, such as responding to valid legal requests, court orders, or government regulations. We also reserve the right to share information if necessary to protect the safety of our users or the integrity of our platform.

Data Security and Protection

Protecting your personal information is fundamental to how we operate kalvirexxagency. We implement multiple layers of security measures to safeguard your data both during transmission and storage. Our security protocols are regularly updated to address emerging threats and maintain the highest standards of protection.

SSL encryption for all data transmission between your device and our servers
Regular security audits and vulnerability assessments by independent experts
Access controls that limit employee access to personal information on a need-to-know basis
Secure data centers with physical access controls and monitoring
Regular data backups stored in geographically distributed locations
Incident response procedures for immediate action if security issues arise

Data Minimization: We collect only the information necessary to provide our educational services. Financial details you share are used solely for customizing your learning experience and are never stored in a way that could be used for actual financial transactions.

Your Rights and Choices

You have significant control over your personal information and how it's used within kalvirexxagency's platform. We believe in transparency and provide multiple ways for you to manage your privacy preferences, access your data, and make informed decisions about your information.

Access and Correction

You can access most of your personal information through your account dashboard at any time. This includes updating your contact details, modifying your learning preferences, and reviewing your course history. If you need assistance accessing information not available in your dashboard, our support team can help you obtain a complete copy of your data.

Data Deletion

You have the right to request deletion of your personal information. When you delete your account, we remove your personal data from our active systems within 30 days. Some information may be retained for legitimate business purposes, such as preventing fraud or complying with legal requirements, but this is limited to the minimum necessary.

Marketing Communications

You can opt out of marketing emails at any time by clicking the unsubscribe link in any email we send you. Even if you opt out of marketing communications, we may still send you important account-related notifications, such as security updates or changes to our terms of service.

Cookies and Tracking Technologies

kalvirexxagency uses cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences, keep you logged in, and understand how you use our services. You have control over cookie settings and can modify them according to your preferences.

Essential Cookies: Required for basic platform functionality, including login and security features
Preference Cookies: Remember your settings and customization choices
Analytics Cookies: Help us understand usage patterns to improve our educational content
Performance Cookies: Monitor platform performance and identify technical issues

You can manage cookie preferences through your browser settings or our cookie preference center. Disabling certain cookies may affect some platform features, but essential functionality will remain available.

International Data Transfers

While kalvirexxagency operates primarily in Malaysia, some of our service providers may process your information in other countries. When this occurs, we ensure appropriate safeguards are in place to protect your privacy rights. We only work with providers who meet strict data protection standards and have proper legal frameworks for international data transfers.

Children's Privacy

kalvirexxagency's budgeting education platform is designed for adults and we do not knowingly collect personal information from children under 13 years of age. If we discover that we have inadvertently collected information from a child under 13, we will delete it immediately. Parents or guardians who believe we may have collected information from a child should contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through email or a prominent notice on our platform. We encourage you to review this policy regularly to stay informed about how we protect your information.

Notification Process: For major changes that affect how we use your personal information, we provide at least 30 days advance notice. Minor updates, such as clarifications or administrative changes, may be implemented immediately with appropriate notification.

Data Retention

We retain your personal information only as long as necessary to provide our educational services and comply with legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.

Account information: Retained while your account is active plus 3 years after closure
Learning progress data: Retained for 5 years to support continued education
Communication records: Retained for 3 years for quality assurance purposes
Payment records: Retained for 7 years as required by financial regulations
Marketing preferences: Retained until you change them or close your account

Privacy Questions and Contact Information

If you have questions about this privacy policy or how we handle your personal information, we're here to help. Our privacy team is committed to addressing your concerns promptly and transparently.

Email: info@kalvirexxagency.sbs

Phone: +60162076799

Address: 41, Jalan Austin Perdana 2/23, Taman Mount Austin, 81100 Johor Bahru, Johor, Malaysia

We typically respond to privacy inquiries within 3 business days and are committed to resolving any issues within 30 days.

This Privacy Policy was last updated on January 15, 2025, and is effective immediately for all users of kalvirexxagency's platform.